Job: Valet Supervisor

This posting has expired and is no longer available.

Job Description

This position supervises valet personnel to ensure safe, effective and efficient parking and retrieval of patron vehicles.


  • Supervises the day-to-day activities of valet runners and shuttle drivers to ensure safe and efficient work accomplishment with a focus upon positive customer service.
  • Ensures safety of valet staff by ensuring that proper hydration and relief periods are provided, particularly during summer months.
  • Assists valet personnel during busy periods including collecting tickets, pulling keys, keeping traffic moving, giving directions to patrons and running vehicles as needed.
  • Ensures the timely and accurate completion of accident/incident forms.
  • Provides excellent customer service personally and through subordinate staff by engaging patrons in a welcoming and professional manner.
  • Participates in selection of new employees.
  • Assist patrons with vehicles issues including dead batteries, flat tires etc.
  • Processes all related paperwork including punch detail reports, schedules, leave requests and disciplinary action reports.
  • Cashes out runners with their tips, performs office duties and answers telephones.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
  • Performs other special projects and duties as assigned. 


SUPERVISORY RESPONSIBILITIES: Directly supervises multiple valet employees, Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. 

Skills / Requirements

  • High School Diploma or GED and six to twelve months of supervisory experience
  • Must have a current AZ Drivers license with a clean driving record.
  • Possess strong interpersonal and communication skills
  • Ability to multitask, be a self-starter, and complete tasks in a timely manner
  • Ability to establish and maintain effective working relationships
  • Computer skills with knowledge of Microsoft office suite
  • Ability to occasionally lift or move up to 50 pounds
  • Computer skills with knowledge of Microsoft office suite
  • Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/license prior to employment.
  • Must be able to work in a smoking environment and agree to maintain a Drug-Free Workplace as a condition of employment.

Important Notes

INDIVIDUALS WITH FELONY CONVICTIONS ARE NOT ELIGIBLE TO APPLY. This includes registered sex offenders, shoplifting and theft convictions (which have occurred within the past 5 years). This will result in your application for licensing to be denied by the GILA RIVER GAMING COMMISSION.

Hiring Preference is given to qualified members of the Gila River Indian Community. Preference in filling vacancies is given to qualified Native American candidates in accordance with the Indian Preference Act (Title 25, U. S. Code, Section 472 and 473).

The Gila River Casino is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.