Job: Security Shift Manager

This posting has expired and is no longer available.

Job Description

This position is responsible to ensure the proper staffing and deployment of the assigned shift to maintain the safety and security of enterprise assets, patrons and employees by performing the following tasks either personally or through subordinate staff. 

Essential Duties and Responsibilities:

  • Conducts debriefing prior to each shift to communicate new information.
  • Ensures proper staff levels to cover all mandatory posts, perform truck and cart inspections and patron grounds and parking lots.
  • Reviews and takes appropriate action regarding all incidents that occur including thefts, arguments, soliciting, intoxicated patrons minor accidents, counterfeits, patron falls and medical issues. 
  • Writes and distributes appropriate reports to the security investigator for follow-up and future legal actions.
  • Develops and maintains excellent communication relationships with the Tribal Gaming Office, Site Managers, Tribal Police, etc.
  • Able to work rotating shifts (day, swing, grave)
  • Follows up on drops to ensure that they occur on-time, per procedure with the proper security staff present.  
  • Ensures that escorts occur for employees and patrons as required and requested.
  • Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.. 
  • Performs other duties as assigned.

Supervisory Responsibilities:

Directly supervises multiple security positions. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills / Requirements

  • Bachelors Degree in Management and/or Criminal Justice is preferred, and/or 2-5 years law enforcement or security experience with at least one year of management/supervisory experience. 
  • Must be able to perform in a calm and responsible manner in emergency situations.
  • Knowledge of casino video surveillance systems.
  • Must possess good communication skills both written and verbal.
  • Must be available for 24/7 on-call status.
  • Must possess a valid AZ drivers license and clean driving record for the past five (5) years.
  • Proficient in the use of personal computers Microsoft Office Suite Software and Enterprise specific programs.

Important Notes

There are suitability standards that all applicants must meet in order to obtain employment with Gila River Gaming Enterprises, Inc.  Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.