This position makes and confirms guest reservations and may assist with travel information, such as points of interest, rates, and other services.
Position location: Wild Horse Pass Hotel
Closing Date: 3/21/2013
High School Diploma or GED or six months of experience in a call center/customer service setting
Hotel reservation/front desk experience
Possess strong customer service and telephone etiquette skills
Possess strong interpersonal and communication skills
Ability to multitask, be a self-starter, and complete tasks in a timely manner
Ability to establish and maintain effective working relationships
Computer skills with knowledge of Microsoft office suite
Ability to frequently lift or move up to 25 pounds
Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/license prior to employment.
Must be able to work in a smoking environment and agree to maintain a Drug-Free Workplace as a condition of employment.
Preference is given to qualified members of the Gila River Indian Community. Preference in filling vacancies is given to qualified Native American candidates in accordance with the Indian Preference Act (Title 25, U. S. Code, Section 472 and 473). The Gila River Casino is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
INDIVIDUALS WITH FELONY CONVICTIONS ARE NOT ELIGIBLE TO APPLY. THIS INCLUDES REGISTERED SEX OFFENDERS, SHOPLIFTING AND THEFT CONVICTIONS (WHICH HAVE OCCURRED WITH IN THE PAST 5 YEARS). THIS WILL RESULT IN YOUR APPLICATION FOR LICENSING TO BE DENIED BY THE GILA RIVER GAMING COMMISSION.
In the Entertainment Industry, one may be subject to a work environment containing excessive noise, smoke, and stress.