Job: Dispatch Monitor

This posting has expired and is no longer available.

Job Description

This position performs duties and responsibilities relative to recording and communicating information resulting from incidents and observations on a daily basis to ensure safeguarding of all enterprise assets and to provide a safe environment for employees and guests.

Essential Duties and Responsibilities

  • Promotes and provides excellent guest service to both internal and external guests. 
  • Monitors and controls the computerized DSX System for security purposes (employee card access, gate control, roll-up door, automatic door locks, door alarm monitoring, and panic alarms).
  • Through the operation of the dispatch console, transmits instructions and information which includes, but is not limited to: security escort services (vendors, guests, assets, keys, etc.), medical emergencies, guest or employee assistance, and sensitive key removal.  Coordination and communication, by radio, is maintained with security, surveillance, facilities, and others.
  • Records all radio transmission and other pertinent information on dispatch logs.
  • Coordinates all required activities and emergency response procedures with the surveillance department.
  • Monitors activities of guests and employees in non-gaming areas.
  • Performs other special projects and duties as assigned.

 

Skills / Requirements

  • High School Diploma or equivalent preferred. Prior security officer experience preferred.
  • Experience in monitoring Closed Circuit Television (CCTV).
  • Training in first aid and/or CPR procedures preferred.
  • Must have the ability to remain calm and to act responsibly in emergency situations.
  • Must be able to work in a smoking environment and must agree to maintain a drug free workplace.
  • Must pass a pre-employment drug/alcohol test and pass a full background check to be certified/licensed

Important Notes

There are suitability standards that all applicants must meet in order to obtain employment with Gila River Gaming Enterprises, Inc.  Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

The Gila River Gaming Enterprises, Inc. is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.